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September 9, 20269 min read

Understanding CDHCI Direct Billing vs. Traditional Alberta Health Services Home Care

Care manager reviewing home care options with a senior and adult family member in a living room

When families in Edmonton begin arranging home care, they often assume there is only one path: whatever Alberta Health Services (AHS) provides. But there is another option that puts you in control — the Client Directed Home Care Invoicing (CDHCI) program. Understanding the difference can transform not only who delivers your care, but the quality and consistency of that care.

What Is Traditional AHS Home Care?

Traditional home care through AHS is publicly coordinated care. It provides valuable support, but families often have little say over which agency is assigned, which caregivers attend, or when visits happen. Care is frequently task-based and time-limited, and the caregiver who comes today may not be the one who comes tomorrow. For families who value continuity, that unpredictability can be difficult.

What Is CDHCI?

Client Directed Home Care Invoicing (CDHCI) is an Alberta program that lets eligible clients choose their own approved home care provider while still receiving public funding for their assessed care needs. In practice, this means you can select a private provider — like New Day Homecare — and direct how your funded hours are used.

Good to know: CDHCI eligibility is based on assessed care needs, not income. Many families are surprised to learn that provincial funding can cover nearly all costs of private, relational home care.

The Role of Alberta Blue Cross Direct Billing

As an approved provider, New Day Homecare direct bills through Alberta Blue Cross for CDHCI-funded care. That means less paperwork and fewer out-of-pocket surprises for your family. You get the reassurance of private, LPN-led oversight with the financial simplicity of direct billing — the best of both worlds.

CDHCI vs. Traditional AHS Home Care

Choice of provider

CDHCI lets you choose your provider. Traditional AHS assigns one for you.

Consistency of caregivers

Private care builds a familiar, relational team. Traditional care often rotates staff.

Clinical oversight

New Day Homecare provides LPN-led care plans and clinical excellence throughout.

Direct billing

We direct bill Alberta Blue Cross for CDHCI-funded care, simplifying your finances.

Which Option Is Right for Your Family?

Both models exist to help Albertans age at home. But if consistency, choice, and clinical oversight matter to you, CDHCI with a private concierge provider offers a level of relational care that task-based, rotating models rarely achieve.

Learn more about funded home care and CDHCI, and we will help you understand your eligibility and options.

Want to Know if You Qualify for CDHCI?

We help Edmonton families understand CDHCI eligibility and access funded, private, LPN-led home care with Alberta Blue Cross direct billing. Let’s walk through it together.

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